Testimonals |
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| In this section we have customers who have been very happy with not only the level of finish but the service provided by SFS throughout. Should you wish to be contacted by any of these customers they would be very happy to contact you.
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| ...From start to finish, the service we have received from you has been special. The quality of the furniture is excellent and nothing has been too much trouble. We would not hesitate to recommend you to anyone who needs a comprehensive, professional service...
...and you're pretty nice folk too!
Mr and Mrs Mckenzie, Hacienda Requelme --------------------------------------------------- | ||
Buying a home in Spain for the first time is a very daunting experience. Then trying to furnish it is equally as challenging. This is where you need to involve the experts. SFS furniture fit this description perfectly. Matt and Nicky go to every length to ensure your home is furnished to exceptionally high standards. They consider every detail to provide the finished article which makes the first time you visit your furnished property a pleasurable experience. I continually use SFS for additional items of furniture as we have continued to enjoy our property. Using SFS makes sense in terms of cost, quality and customer service. Dave and Jackie Molyneux, Terrazas de la Torre ------------------------------------------------- | ||
| Matt & Nicky
As you know I did a lot of research both on the internet and in person when I came out for 5 days at the end of May to look for furniture for our house at La Torre. I eventually bought most of the major items from you as I believed that the quality of your furniture was better than your rivals at similar or cheaper prices.
Susan & I were happy to put a bit of effort into searching for the right things but in reality we could have sorted everything out in one visit. Nevertheless we don't regret regular visits & thanks for dealing with my endless emails with such speed and patience.
I also appreciate the after sales has been excellent with no problem arranging visits to sort out minor matters, putting up pictures etc. The other thing I really appreciated was your help with producing what we feel is a unique & beautiful dining table. It was fantastic to be able to have an input into having it made to suit us & our visitors have all said how attractive it is.
As you know, there were items which I thought I would buy elsewhere, going a bit down market and saving a few quid but came back to you a few times to buy them from SFS to get value for money.
Susan & I hope to be living full time at La Torre in a few years so we expect to be long term customers who now consider you both as friends. It has been a pleasure dealing with you and I have posted a recommendation on my davebangor.blogspot.com blog and hope that people take my advice.
Regards Susan & Dave Hodgins, La Torre Golf Resort ------------------------------------------------- |
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| "I am writing to say a big "thank you" for all the work that you have put into making our villa such a lovely place to stay. The assistance you gave us by recommendations and ideas on all aspects of the furnishings were greatly appreciated. The after sales service also, was wonderful and we would happily recommend your company to all our friends! We look forward to dealing with you again in the future.
Yours Sincerely Mr & Mrs Geddes" ------------------------------------------------- |
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| "What a fantastic service. I would thoroughly recommend you to anyone asking for help in this area. Not only did you have just the right furniture for what we wanted, but you gave us it at the right price. Then you did a fantastic job getting the flat ship-shape before we arrived, and showed huge patience with our changes of mind and various additions. Thanks again, we will be coming back to you for help in the next apartment. All the best
Yours Sincerely Rob Gibbs" ------------------------------------------------- |
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| "Many, many thanks once again fo all the help you have given me over the past few months with the furnishing of my house in Spain. Buying a property abroad was always a bit of a daunting prospect for me, especially as I was doing it on my own. To be honest, I was concerned about the whole furnishing process, not just that I would not be able to find the things I wanted but mainly because I realised it would be very easy for an unscrupulous person to take advantage of my naivety. Also, not being able to tell one end of a screwdriver from another, I was always going to have to rely on someone else to help me out. It became pretty clear to me from the start that you genuinely wanted to offer a top class service and that ensuring your customers satisfaction was your main priority.
I have never had any doubt at all that you would sort everything out..... I've not always had that much faith in the Spanish suppliers.... but I realised you've sometimes had to go to extraordinary lengths to ensure things ran smoothly. Because you've been there to help, the whole process couldn't have been easier or less stressful. I also appreciate all the help Nikki had given, not just having to help carry the settee, but ensuring the house sparkled.
Yours Truly Mrs Catherine Jennison" ------------------------------------------------- |
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| "We would just like to say how pleased we were with the service from you and your staff from the ordering, cleaning and finally the installation of the furniture. It made our life so simple when we arrived to stay in our house for the first time, it saved us so much hassle and we were able to enjoy ourselves from day one. We will be in touch again soon to add some more items.
Thank you again Matt and your excellent staff.
Martin and Sue Higby" ------------------------------------------------- | ||
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Hi Matt, This is just a note to thank yourself and Nicki for all your help, expertise, patience, and unfailing courtesy in dealing with the fitting out and furnishing of the four units. We would certainly have struggled without you as dealing with a “blank canvas” proved far more difficult than Trish and I thought. We were getting more and more confused until we were recommended to you. After visiting your showroom last time we went to the Terrazas de la Torre unit and saw the finished article for the first time, and I can see why Frances and family were so full of praise when they stayed there. It is just as good as the unit on Riquelme we spent so long over with you, and your own choice of pictures and accessories for Terrazas was spot on. Our original letting agent put the Riquelme unit straight into his “Premier “ section and we have had nothing but good reports on comfort as well as the look of the unit ,and even my rotten back approves of the beds! It was great to find one place where everything could be organised, covering lighting, air conditioning, white goods, and indeed absolutely everything needed to simply walk in and enjoy staying there. Perhaps I should not tell you this, but I also came to the conclusion that your Spanish furniture not only looks Spanish, and thus very suitable for what are, after all, Spanish apartments, but also compares well on a value for money/quality comparison. You did not bat an eyelid when I turned the dining chair upside down on our first visit; something my late father, who used to be in the trade, always did. Now we can not wait to see the Mar Menor 2 units finished. Will a bit more room to play with I think we will be well pleased, and it was a relief to discover that you can sort out the “missing” work surface, the awfully high breakfast bar, and the ridiculous hand basins in the en suite bathroom alongside your usual services. I do hope the back is feeling better today, and that you will be fit for golf soon. Kind regards, John. |
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Frequentley asked questions |
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Q. Do I have to visit the showroom to choose my package?
Q. How long does it take to furnish my properties once agreeing to go ahead? Q. How do you gain access?
Q. What if I select furniture and it does not fit in the property?
Q. If I want to have other services Alarms, Grills, or Air Con. Can you organize this for me?
Q. I understand you will clean my property, what does that include?
Q. I am not very good on picking colours etc.. and I am concerned that I may make some wrong decisions will you be able to advise me?
Q. How will I know what is happening with my property?
Q. How do I pay for my furniture?
Q. What are the payment terms?
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